Privacy Policy
This Privacy Policy describes how DataLabs Solutions LLC ("we", "us", "our") collects, uses, shares, and safeguards your information.
If you have any questions relating to this policy, you can contact us at privacy@datalabs.net.
Data processing when you register
When registering on our site, you are asked for your email address and a username/password that will create you an account to use our dashboard and services.
Data processing when you contact us
You can reach out to us through various channels: via email, our ticket system, live chat, or social media. In doing so, you consent to our processing of your personal data, which we use to respond to and manage your inquiries. Your active outreach is considered a clear, affirmative act of consent, allowing us to process your personal data. We may also process this information based on the performance of a contract, and to uphold our legitimate interest in ensuring our customers' reputability and solvency.
Data processing when we contact you
We may use your personal data to inform you about our services and provide marketing-related offers. By signing up to our website, we understand this as consent to reach out for the purposes outlined here. Where the law allows, we may contact you under our legitimate interests to offer our services without separate consent. Be assured that you can opt-out of any marketing communications at any time by clicking the unsubscribe button in our emails, or by reaching out to us at privacy@datalabs.net.
Data processing when you visit our website
When visiting our website, we process your data with the help of cookies and other similar technologies.
Cookies are usually image files or small text that are placed on your device when visiting our website.
Essential Cookies
Vital for many of the services on our site, for instance, they help remember your preferences as you navigate.
Analytics Cookies
Help us understand and track website visitation patterns, aiding us in making improvements and reporting our site's performance.
Functionality Cookies
Used to remember information or choices you make, such as your username or language preference, so that you don't have to reset them on your subsequent visits
Targeting & Advertising Cookies
Placed by third-party ad platforms, are used to deliver ads, track their performance, and in certain cases, present ads that may be relevant to you based on your activity on our site and elsewhere. (The ad delivery in such scenarios may be driven by automated decision-making)
In the table below, you will see which cookies we use on our website and how they are used:
| Cookie Name | Description / Purpose | Cookie Duration |
|---|---|---|
PHPSESSID | A native PHP cookie that enables websites to store serialized state data. It is used to establish a user session and to pass state data via a temporary cookie, commonly known as a session cookie, which is deleted when the user's browser is closed. | 1 Month |
_cuid | This cookie is set via third party CloudFlare to identify trusted web traffic. It does not store any personally identifiable information. | 1 year |
Data Sharing Disclosure
Certain service providers (data processors) will be used by us to handle your personal data. These include CRM software providers, business development services, email and email monitoring services, live chat providers, customer support specialists, web hosting companies, data analysis providers, payment services firms, and other relevant service providers. Only the necessary amount of your personal data will be disclosed for the provision of their services. If you interact directly with our service providers, we advise you to review their terms and privacy policy to understand their data collection and storage practices.
Your personal data may be transferred to, and preserved on, computers situated outside your state, country, or other regulatory jurisdictions, where data protection laws may not align with those of your jurisdiction. Rest assured that we implement all reasonably required measures to ensure your data is safeguarded and managed in accordance with this Privacy Policy.
How long is my data stored?
We store your personal data for up to 5 years from the last time we contacted you. Your data may be stored for a longer period, if needed to defend ourselves against claims, demands, or actions and exercise our rights as a buissness.
Your Data Rights
If you request any information be changed or deleted, you can contact us at privacy@datalabs.net
You also are granted additional rights under the General Data Protection Regulation (GDPR):
You reserve the right to request your personal data to be transferred to a different data controller, or be provided directly to you in a convenient format. This applies specifically to data you've submitted that is processed by automated means and based on your consent.
You have the right to raise objections to the processing of your personal data if it is based on a legitimate interest, unless there are justifiable reasons for such processing or it is needed for the assertion, exercise, or defense of legal claims.
If your personal data is processed based on a distinct consent, you have the right to retract your consent to the processing of your personal data at any given time.
You are entitled to be informed about your personal data and the manner of its processing.
You have the right to demand restrictions on the processing of your personal data when personal data is processed in non-compliance with legal requirements, or when other legal bases are present.
In cases where you believe that your data is processed illegally or your rights linked to data processing have been infringed, you have the right to contact the relevant data protection authority of your habitual residence, workplace, or of an alleged violation, and lodge a complaint. We always recommend reaching out to us first (privacy@datalabs.net) before filing a formal complaint so we can work together towards an appropriate solution.
Changes to this Privacy Policy
This Privacy Policy will stay active until replaced by a subsequent policy. We reserve the right to revise this policy as needed, so we encourage you to revisit this page occasionally, as the terms might alter over time. Your ongoing use of our website and/or services signifies your acceptance of the policy's current version and comprehension of its terms.
You can review our Terms and Conditions
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